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MARIA SYSTEMS

Privacy Policy

Privacy Policy

Effective date: September 18, 2026

1. Introduction

1. Introduction

2. Information We Handle

2. Information We Handle

For Maria Systems’ own website enquiries, demo requests and business relationships, we may handle contact and business details, messages, appointment preferences and related communications. When processing for a brokerage, we may handle brokerage lead and conversation data on that brokerage’s instructions, including contact details, buyer requirements, qualification information, lead status, appointment preferences, follow-up and handoff records.

3. How Information Is Used

3. How Information Is Used

Maria Systems uses its own enquiry and relationship information to respond to requests, arrange demos, communicate about agreed services, operate its website and protect legitimate business interests where permitted. Brokerage data is processed to provide agreed services, including enquiry response, qualification support, lead prioritisation, approved inventory matching assistance, CRM updates, dashboards, sales alerts, appointment requests, human handoff, follow-up and separate missed-lead recovery. Lead prioritisation supports the sales team; it does not itself determine mortgage approval or eligibility to buy property. Appointment requests remain pending until confirmed by an authorised person or connected calendar.

4. Processing Grounds

4. Processing Grounds

Processing may be based on responding to requests, providing agreed services, legitimate business purposes where permitted, complying with legal obligations, and consent where required. Visiting the website does not itself provide blanket consent to marketing. A brokerage is responsible for the legal basis and instructions for its lead and conversation data where Maria Systems processes that data on its behalf.

5. Providers and International Processing

5. Providers and International Processing

Maria Systems uses Framer as the website platform and Formspark to receive demo-form submissions. Information may also be processed through connected messaging, CRM, automation, analytics or support providers where needed for the agreed service. Connected providers may process information internationally, subject to applicable transfer requirements. We do not sell personal information.

6. Retention

6. Retention

Information is retained only for as long as reasonably necessary for the relevant request, relationship, agreed service, legal obligation, dispute resolution or legitimate business record, taking account of instructions from a brokerage where applicable.

7. Security

7. Security

Maria Systems uses proportionate safeguards designed to protect personal information against unauthorised access, loss, misuse or disclosure. No method of processing or transmission can be guaranteed completely secure.

8. Your Rights

8. Your Rights

Subject to applicable law, you may request access, correction, deletion or restriction of your personal information; object to processing based on legitimate interests; withdraw consent where consent is relied on; and complain to the relevant data-protection authority. Requests about a brokerage’s lead or conversation data may require coordination with that brokerage.

9. Policy Changes

9. Policy Changes

We may update this policy when services, connected providers or legal requirements change. Any adopted revision will show its actual effective date.

10. Contact

10. Contact

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